Returns & Refunds
Stilly Boys | stillyboys.com
Last Updated: August 2026
The Short Version
If it's wrong, we'll make it right. If it doesn't fit, we'll swap it. You've got 30 days from delivery.
Return Window & Condition
Returns and exchanges are accepted within 30 days of delivery. Items must be unworn, unwashed, and in original condition with any packaging intact. Items that come back worn, washed, or damaged by the customer can't be accepted and will be returned at the customer's cost.
How to Start a Return
Email support@stillyboys.com with your order number and what you'd like to do — return, exchange size, or replace a defective item. We'll send instructions and the return address. Please don't ship anything back before contacting us.
Exchanges
Size exchanges are on us — no shipping charge on the outbound replacement. The replacement ships once your return is received and inspected, and you'll get new tracking when it goes out.
Refunds
Refunds go to the original payment method, processed within 1–2 business days of receiving and inspecting your return. Allow 3–5 business days after that for the credit to appear with your bank. Original shipping charges are non-refundable except on defective or incorrect orders.
Return Shipping
Return shipping is the customer's responsibility, except for defective items or our mistakes — those labels are on us. We recommend a tracked service; we can't process returns that never arrive.
Defective or Wrong Items
Wrong item, wrong size shipped, or a defect in printing or construction: email us within 30 days with a photo and your order number. We cover everything on these — replacement and shipping both ways.
Final Sale
Items marked final sale, and any item explicitly noted as such during a promotion, can't be returned or exchanged.
Questions? support@stillyboys.com · (405) 939-0618, Monday–Friday, 11 AM–6 PM Central.